How do I exchange an item?

Please contact sales@side-out.org before sending back any merchandise to exchange. This will allow us to confirm that we have the inventory in stock for an exchange and allow us to be better prepared for the arrival of your shipment.

When sending in an exchange, please indicate to us on a note or the packing slip the following information:

 

  1. The order number (if available) along with the name and email address of the purchaser.
  2. What shirts and sizes you want in exchange. (Please indicate whether it’s men’s or women’s sizes.)
  3. The address that you would like the exchanged items sent to.
  4. If the exchange was a gift and you would not like us to notify the person who purchased the item, please write “no email” and let us know you would not like us to contact the buyer about the exchange.

 

 Questions?

If you have any questions regarding the return process or our return policy, please feel free contact us at  sales@side-out.org or 877.DIG.PINK.

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